In the Outlook add-in project I'm working on there is a feature that if the users enters '@' character in the body of mail editor window a dropdown popup will show with some options.
Because this feature is on Outlook window we implemented the feature by capturing keyboard events¹ and waiting for "shift + 2" keycode. We check for "shift + 2" because the captured windows keyboard message contains keycode and not the actual character.
In a beta phase an European client reported that this functionality doesn't work, a quick session with the client revealed he used European keyboard layout, something new to me as I used to US keyboard layout.
 
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